Refund Policy

At Buddha Boon, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy below to understand our guidelines for returns and exchanges.

1. Eligibility for Returns/Exchanges

• Timeframe: You may request a return or exchange within **7 days** of receiving your order, provided the item is unused and in its original condition. 
• Condition: The product must be in its original packaging, and you must include the original receipt or proof of purchase. Items with damaged packaging or missing receipts will not be accepted for return or exchange.

2. How to Request a Return/Exchange

• Contact Us: Before returning or exchanging an item, please email us at service@buddhaboon.com to initiate the process. Include your order number, the reason for the return/exchange, and any relevant details. 
• Approval: Once your request is approved, we will provide instructions on how to proceed with the return or exchange. 

3. Non-Returnable Items

• Customized Products: Items that have been customized or personalized according to your specifications cannot be returned or exchanged. 
• Blessed Items: Products that have undergone our Temple Energy Blessing Service are considered spiritually charged and are therefore non-returnable and non-exchangeable. 

4. Shipping and Fees

• Customer Responsibility: All shipping costs, taxes, and fees associated with the return or exchange are the responsibility of the customer. 
• Refund of Original Shipping Fees: The original shipping fees paid at the time of purchase are non-refundable. 

5. Processing Time

• Refunds/Exchanges: Once we receive the returned item, we will process your refund or exchange within 14 business days. 
• Refund Method: Refunds will be issued through the **original payment method**. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider. 
• Exchanges: If you are exchanging an item, we will ship the replacement product once the returned item is received and inspected. 

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at service@buddhaboon.com. We will gladly replace the item at no additional cost, provided you notify us within 7 days of receiving the order. 

7. Contact Us

For any questions or concerns regarding our refund policy, please reach out to us at service@buddhaboon.com. We are here to assist you and ensure a seamless experience. 

 

Buddha Boon is committed to providing you with high-quality products and exceptional service. We appreciate your understanding and cooperation with our refund policy. Thank you for choosing Buddha Boon!